Medallia NAICS Code

About Medallia

Medallia, legally known as Medallia Inc., is a software-as-a-service (SaaS) company based in San Mateo, California. The company specializes in customer and employee experience management through its Medallia Experience Cloud platform. This platform captures and analyzes vast amounts of experience signals across various interactions, including voice, video, digital, IoT, social media, and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to provide predictive insights that drive business actions and outcomes. The company serves a wide range of industries, including automotive, financial services, healthcare, insurance, life sciences, manufacturing, public sector, retail, restaurants, technology, telecommunications, media, travel, and utilities. Medallia's offerings include comprehensive feedback capture, role-based reporting, AI-driven messaging, employee listening and activation solutions, and market research services.

Primary NAICS Classification

Revenue Breakdown by NAICS

Estimated revenue distribution across industry classifications:

Core Offerings

• •Contact Center Management Solutions
• •Real-Time Data Analytics Services
• •Experience Data Integration Services
• •Digital Experience Management Solutions
• •Cross-Sell and Upsell Enablement Solutions
• •Role-Based Reporting Solutions
• •Social Media and Social Listening Services
• •Employee Experience Management Solutions
• •Customer Experience Management Solutions
• •Experience Management Platform Development
• •Feedback Capture and Administration Services
• •Partner Ecosystem Integration Services
• •Personalized Experience Enablement Solutions
• •AI-Driven Insights Generation
• •Business Intelligence Data Analytics

Industry Classification

Technologies

Code Crosswalks