NAICS Code for Customer Service
The primary NAICS code for Customer Service is 561422 — Telemarketing Bureaus and Other Contact Centers. Businesses classified under NAICS 561422 (Telemarketing Bureaus and Other Contact Centers) are involved in: operating call centers that initiate or receive communications via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting products or services, (2) taking orders, (3) soliciting contributions, and (4) providing information or assistance regarding products or services. Telemarketing bureaus and other contact centers provide these services on behalf of. Typical activities include: Operating call centers that initiate or receive communications via tel, Providing information or assistance regarding products or services, Operating call centers that initiate or receive communications via telephone, Facsimile, (2) taking orders. Related codes include 561421 (Telephone Answering Services).
Primary NAICS Code
561422Telemarketing Bureaus and Other Contact CentersAbout Customer Service
Businesses classified under NAICS 561422 (Telemarketing Bureaus and Other Contact Centers) are involved in: operating call centers that initiate or receive communications via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting products or services, (2) taking orders, (3) soliciting contributions, and (4) providing information or assistance regarding products or services. Telemarketing bureaus and other contact centers provide these services on behalf of.
Typical Business Activities
What's Included
- +Operating call centers that initiate or receive communications via tel
- +Providing information or assistance regarding products or services
- +Operating call centers that initiate or receive communications via telephone
- +Facsimile
- +(2) taking orders
- +(3) soliciting contributions
- +(4) providing information or assistance regarding products or services
How to Determine Your NAICS Code
While 561422 (Telemarketing Bureaus and Other Contact Centers) is the most common classification for customer service, your specific code depends on your primary revenue-generating activity. Review the included and excluded activities above to confirm this code fits your business. If your operations span multiple categories, use the code that best represents your largest source of revenue. You can also use the search tool below to describe your specific business activities and find the most accurate match.
Related NAICS Codes
Businesses in customer service may also fall under these codes:
Example Companies
Lead to Market
Lead to Market provides fully comprehensive lead generation, inside sales and back office services, as well as a complimentary support and inbound call center solution, according to a unique cost efficient operational model.
Bengaluru, Karnataka, India
HubSpot
HubSpot’s blog dedicated to helping transform today’s customer service organization.
Cambridge, Massachusetts, United States
NICE Systems
Elevate customer service with NiCE’s AI-powered knowledge management tools. Deliver faster resolutions and seamless support with centralized information and AI-driven insights.
Raanana, Center District, Israel
Dish
DISH Network L. L. C., often referred to as DISH, an abbreviation for Digital Sky Highway, formerly EchoStar Communications Corporation and DISH Network Corporation, is an American provider of satellite television and IPTV services and wholly owned subsidiary of EchoStar Corporation.
Meridian, Colorado, United States
Dish
DISH Network L. L. C., often referred to as DISH, an abbreviation for Digital Sky Highway, formerly EchoStar Communications Corporation and DISH Network Corporation, is an American provider of satellite television and IPTV services and wholly owned subsidiary of EchoStar Corporation.
Meridian, Colorado, United States
Describe Your Business
Need a more specific NAICS code? Search by your business activity or company name: